Shipping & Packaging

Shipping:

During checkout on our website, customers are presented with shipping options. The cost for shipping is R100 and free over R500.

Shipping Insurance:

PrenQMooi makes use of an insurance partner to make sure that both customers and artists are protected, provided that you have packaged your artwork / product according to our packaging specifications. Unfortunately, if you did not follow these guidelines and the products do get damaged during transit (once a thorough investigation has been conducted) the cost will be passed on to the artist and subtracted from our payment to you. It is therefore vital that you ensure that you have packaged it correctly AND that you have taken photo’s to protect yourself.

Packaging Specifications:

The cost of packaging the artwork / products for shipping is the responsibility of the artist. Make sure that you have factored in the packaging materials into the price of your artwork / products.

To request the packaging specifications please complete the form below:

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